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Zain Yasoob

美国

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NIU

Horrible Experience

I wish there was an option to rate it less than one star. I originally ordered my scooter on black friday and it took 2 weeks to ship which was fine but when i received my scooter one of the wires were defective so I submitted a maintenance request in mid december and thought it would only be a week or two until it was repaired. However, I just received my scooter (february 13) and the scooter I received back had scratches all over the bell, scooter handles and seemed like I just got a partially refurbished scooter even though it was just a wire that needed to be replaced. On top of that they didn’t even send back my charger. Honestly a horrible experience and I don’t even want to return this scooter for a new one because I think it will take another 2 months.

2025-02-15