Sent a defective unit - Poor Customer Service
Sent a defective unit. Took days to get an answer at all about what was wrong with the unit. Initial diagnosis was it was a control module problem - that was incorrect. Then they figured out it was a bad motor. Each interaction on trying to figure this out took days. They eventually sent a leg unit with a working motor - now I'm stuck with the old one - a 40"x12"x6" box that they never sent a return label for. It is electronic so local trash service will not take it. Also, when taking apart to replace noticed that the hardware is so cheap many of the bolts and screws are stripping out already.