Disappointing refund policy when the eSIM hasn’t been used
I’m really disappointed with Airalo’s policy. I installed my eSIM an old device and have now purchased a new one. I have not used any data, but I’ve been told that because the eSIM has been installed, it cannot be transferred or refunded. This is particularly frustrating because providers such as Nomad allow refunds where an eSIM hasn’t been used, meaning you can simply purchase a new one for the correct device. I would recommend other providers. I should’ve just purchased with Nomad in the first place