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Lacey Johnson

美国

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Mia Belle Baby

This company is not customer oriented

This company is not customer oriented. They refused to refund a dress that was patched together incorrectly. One sleeve was shorter than the other and missing trim. The hem was uneven and the dress fit too short for my average sized daughters to wear. They claimed we had dry food on it (daughters never wore) and that they didn’t see the sleeve or hem issues and blamed me. I sent an email complaining about the issues before I ever sent it back. They ghosted me and never gave back my money. Quality is horrible. Customer service horrible.

2025-02-21