The waggle monitor is a great device, customer service needs work
The waggle monitor is a great device. I travel the hole country and have never been anywhere where there is no service. I have had three different monitors over the 8 years I have been with them, but my last monitor quit reporting last month and when I call customer service they said they sent a back door update and it should start working within a few hours. I let it sit overnight and it still did not work so I call back and they said my monitor was the old model and was not execpting the update (that they forced onto the device with out letting me know) and I would have to buy a new monitor at $300. After a week of me telling them that it was there update that I did not need that made it stop working they gave me $180 off a new monitor.