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Sam

美国

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Empress Mimi

I am at lost at where to inquire for an…

I am at lost at where to inquire for an item that never arrived with the package. I've sent multiple inquiries (through website/through customer service) and never got an answer, yet I receive multiple marketing emails DAILY from the company. I waited long to get the order, which was missing an item and never got an answer. Extremely disappointing. The items I receive look ok. But unacceptable that nobody is answering any email or following up for the missing one.

2025-02-25