SLOW fulfillment
Ordered something for a baby shower. Paid for priority shipping, and even though they say they "strive" to ship all orders placed before 2pm on the same day, my order placed at 10am hasn't shipped after 48hrs. When I requested to cancel the order that had not even shipped yet, I was told I only had 30 minutes after placing the order to make any changes! And no this wasn't a customized order... So to reiterate: you have 30 minutes to cancel, but they can take over 48hrs to even ship it. WILL NOT BE BUYING FROM THEM EVER AGAIN