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Christina

加拿大

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Comfyshp

Return Nightmare

I ordered 2 pairs of shoes in October, 2024. One pair looked nothing like the picture on the website and was way too big. I contacted Comfyshp to find out how to return the shoes. I was given an address and phone number to send the package to. I mailed the package on Nov 14, 2024 and have not received my refund as of March, 2025. When I contact them, the company repeatedly asks me for the return receipt despite my sending it to them 5 times since December 2024. This is the worst customer service I have ever experienced from an online company. DO NOT BUY FROM THIS COMPANY.

2025-03-03