Ghosted by customer service when trying to make a return
I tried returning per the instructions on their website by emailing customer service, and the company completely ghosted me. They have not responded to repeated attempts to contact them. The hair I received was supposed to be ombre but instead had a very unattractive looking, stark change from one color to another. The hair was also too sparse on the netting, I’d be worried people could see through to the cap. Buying from this company is a huge gamble on quality and there is no guarantee that they’ll actually follow their stated return policy.