Refusal to refund Level 4 travel restriction refund policy
My daughter and I had trips scheduled in 2020, which of course got cancelled. We lost a significant amount of money and this tour group was for the most part unresponsive. FYI they actually have a clause that specifically addresses level 4 travel advisory that offered FULL refunds less $100 and they REFUSED to honor their own policy. Do NOT book with this group. There are many others that are better. BTW. They deleted all previous reviews across several platforms and only responses in the past 2 years are what they consider relevant, but we all know, past performances are what keeps a business going ..or makes them fail. So do not fall for the current reviews since they took down 10 years of negative responses.