Frustrating experience
First, FedEx only made one attempt to deliver my wine and then it was sent back to Laithwaites. Then I called Laithwaites who confirmed that the shipment was returned and refunded me the money for the case. Next, since I was out of wine, I ordered a new case celebratory for America's 250th birthday. Yesterday, both cases came in. Although I was home, the FedEx deliverer neither rang the bell nor called me. I hope that the billing department will keep these charges straight. I am thinking of cancelling my subscription after this and buying wine locally.