I had a terrible experience with YFN…
I had a terrible experience with YFN and would never buy from them again. I accidentally placed an order using an old address and immediately contacted their customer service to correct it. Instead of acting quickly, they took several days to respond, only to tell me that the order had already been dispatched and there was “nothing they could do.” Their only advice was to contact Evri, but by the time I did, the package had already been delivered to the wrong address. The lack of urgency and poor customer service resulted in me losing £70 with no resolution or compensation offered. A simple address update should have been possible if they had responded in a timely manner. The slow response time and unwillingness to help make it clear that YFN does not prioritize customer satisfaction. I’m extremely disappointed and would not recommend this company to anyone.