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Exuan Valenie Woo

马来西亚

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Tutopiya

The customer service is horrible

The customer service is horrible. I requested to change exam boards for A-levels over 2 months prior and still to this day it has not been change. The customer service responder lied saying they would change it but it ended up being fake. Tutopiya does not carry this board. I come back to ask for a partial refund or any recommendation and still after two months have not been given a response. After being transferred to another customer service responder they still decide to both ignore my messages and calls for days on end.

2025-03-10