Out of $799 for My Daughter’s Prom Dress
I ordered a dress for $799 for my daughter which showed us to not have to pay a shipping fee. We picked a design that was pre-made and they were to make her dress (not custom) and mail it to us. The dress sent looks halfway like the dress we picked. I sent pictures and asked for a refund and they said they would send $399 if approved, 7 days after recording the dress but they don’t pay for return shipping. I wanted some money back because I have to find my daughter another dress ASAP. The shipping cost is at least $280 to return. I emailed them back to let them know I couldn’t afford that and they offered to give me 10% back for the dress ($79.90 out of $799). At this point, they can keep the money but my daughter’s prom experience is damaged now and I can’t do anything with the dress.