I’ll start by saying
I’ll start by saying, I’ve done the reset twice before this! And obviously liked it as was planning to do the third reset. I ordered from Prolon.ca directly and paid full price, as I did before. Once box arrived, I was curious as the two different vitamins which were included in previous orders, were not there?!? I contacted customer service and they said, in very long winded message, they no longer provide! Ok?? I requested a refund as I felt, I ordered kit and parts were missing. After 11 emails back and forth, they asked me to “prove” where on the website, I seen that vitamins were included! By this time their tone was borderline hostile. I however, did take a screenshot of vitamins being included! I asked for the forth time for a full refund! No response and now my emails won’t go through to them. Extremely disappointed as I did like the reset in the past