The treatment itself is great
The treatment itself is excellent, and the care around it reflects genuine attentiveness. There’s a lot to appreciate on that front. But the app, unfortunately, falls short. It’s clunky, unreliable, and doesn’t reflect the quality of the clinical experience. The communication, too, has been frustrating. I’ve had to email ten different people, often repeating the same information, with no clear sense that anyone has a full view of my case. It creates confusion where there should be clarity. For a company like Mindbloom—clearly well-resourced and thoughtful in its clinical approach—this kind of fragmentation seems avoidable. It would be incredibly helpful if all communication could be streamlined into a single account, so that whoever a patient is speaking to has access to the full context.