Dr Fone (MaC) - MAC cloud Activation Unlocker
I purchased the software, to wipe clean my own iPad which had an activation lock, and the SW did not work for me. Upon investigations I was informed the SW would not work if the iPad has no OS loaded. This is the case as I wiped the iPad in preparation for a sale. This condition was highlighted to me via their Customer Care Bot, once I requested a full refund. In summary, Wondershare would not support my request for a refund, which was surprising as I had only purchased and used the software within the same day & hour, and seeing that the SW did not work I requested a refund immediately, to which they have refused. In this situation, I have not been offered any cooling off period and I cannot understand why my Consumer Rights Act 2015 is not adhered to. The fact the SW will not work on devices with no OS was not made clear to me upon purchase or I would not have completed the transaction. In this situation the SW is not Fit for purpose, and a completed waste of $35.94, that I have spent.