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Cindy Love

美国

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Mulade

Total scam! Garbage product, ridiculous return policy.

I ordered a robotic puppy from Mulade. Product is not “realistic” at all, as advertised, or shown in multiple videos. Just a cheap toy with a repetitive, annoying bark. The product supposedly has a satisfaction guarantee. However, when you contact them, you are given an extensive list of shipping requirements, including that you use one of the higher end mailing companies and ship your product to Asia (in spite of the fact that is shipped from with the US). They know most people will not do this. I did not verify the cost but would assume it’s probably equal to or more than the product itself. Instead, they offer you a 15% refund. So now I’m out $50 for a toy I wouldn’t even donate, knowing it would drive any parent insane within 5 minutes. Avoid this company at all costs!

2025-03-18