Awful customer service
We bought the machine in October 2024 and in February 2025 the cable that connects to the bed got damaged and the bed stopped heating. We have been contacting the company since then (25 february 2025) but they are not honoring the warranty agreement and they do not even have any spare parts to buy. The company is not taking responsibility to fix their product and they're not sending any technicians to assist. The product is 3D PRINTER FDM CREALITY Ender-3 V3