To save money
To save money, I attempted to replace our treadmill motor. Based on the picture that was displayed on their website I ordered a part that was linked to my treadmill AND looked similar to the old motor. What I received was not the correct motor (this was clear because my old motor did not have a fan and the new one did). After an attempt to return/get money back they said "you don't order something just based on the picture". During this time they are making updates to their website to try and cover their ass. This place is a scam, their customer service rep (Bruce) was shouting and talking over me. DO NOT ORDER FROM THIS PLACE THEY WILL SCREW YOU OVER!