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Reuben Hendriks

新加坡

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Jetpac Travel eSIM

Using the same eSIM for data in Japan

Using the same eSIM for data in Japan, this time Jetpac were unable to solve connection problems over 3 days. They “escalated” the issue but could not give any solutions. No effort to provide compensation or refund. I repeatedly had to ask for updates. I had purchased a different eSIM from another provider which worked immediately. Disappointing service and will never use again.

2026-05-09