They protect auction houses not customers
They protect auction houses who sell counterfeits. I wrote a review detailing my experience of getting a fake necklace from an auction house on 1/13/2025. They review was not posted for a few weeks. I contacted invaluable and they told me they were reviewing the post. Fine. I asked them again in February, they told me they were *still* reviewing it. Now it's April, and I still don't see my review posted. I also have received no communication from invaluable.com regarding my review. It's very clear that Invaluable.com only posts 5-star good reviews. They didn't want people to expose their bad experience using the platform. They are protecting the auction houses at the expense of customers.