yet another over hyped AI company made…
yet another over hyped AI company made out to be a leader in the field Reality from 1 hr of my time trying to generate a simply video audio social media clip that consumed 29,000 credits in under 2 minites and only provided 8 frames To submitting a support ticket that lead to a voice chat with AI agent and they provided multiple instances of incorrect and misleading information advising their system does not have video capbaioirty only audio and lip sync to then literally 30 seconds later ohh yes we can meet that brief providing both video and audio and lipsync the call unexpectedly drops out i call again and the ai agent answers with no record of the previous conversation so i start all over to explain my sitation then the call drops out i call back third time same as above starting over again and mid way through the voice changes from man to woman she asking me hello how can i help you ..... i now insist onspeakingb to a live persaon she puts me through before she does i clarify is it an ai agent again or a live human she insists its a humna i ask several time and she is adement its a human full versed in all support related matters she transfers me and i ask if they are human and they advise no i am an AI agent i explain the female ai agent who i was conversing with just moments ealier assured me several times that i will be speaking with a humamn, this AI agent advised me that AI agents are not capable of transfering me to a human the best they can offer is fill out the online form and submit it and it will be priorotisied sand you you receive a support respopnse to resolve your issues. I asked can you assumre me the respnse will be sent by a human or an AI agent they advise no, its most likley will be an AI agent you will be communicagting with over email As now given the above have no faith or convidence in anything an elevenlabs AI agent advises then there is little point taking the support matter further. WELCOME TOI THE WORLD OF AI