SCAM SCAM SCAM!!!!
SCAM SCAM SCAM!!!! I WOULD GIVE ZERO STARS IF I COULD! DO NOT DO IT IF YOU DON’T WANT TO LOSE MONEY! Wow, I didn’t know it was more people having the same issue than me. This company is totally a SCAM, and if I were you, I would avoid them at all costs. They keep your money, sell invalid gift cards, and provide zero support. Instead of taking responsibility, they tell you to go to a store to resolve the issue — even after you explain that the store can’t help because the cards were purchased through a third party. In the end, they do nothing to fix the situation and still block your account. Here’s my story: I purchased $2,000 in Walmart gift cards from this TRASH company, only to find out they had technical issues and couldn’t be used. I contacted Walmart multiple times, and they clearly stated that only the company I bought the cards from (GCX) could resolve the issue. I even provided GCX with proof of my conversation with Walmart, reference number, a writing confirmation yet they refused to help. Following their instructions, I paid someone to visit a Walmart store to get a transaction history, as I am living in Japan, and — surprise — the store confirmed once again that they couldn’t assist because the purchase wasn’t made directly with them. Despite all my efforts, GCX still blocked my account unfairly. I’ve opened multiple cases — 428809, 417112, 417115, 417116, 417117, and 418491 — and this is only the first ones! I have contacted them more than 15 times, and they still refuse to help. I’ve been a loyal customer, and this is how they treat people. I’ll keep pushing until they fix this, but I highly recommend staying away from this company if you don’t want to risk losing your money like I did. I’m glad my bank got me cover. Worst company ever!!!!!!