Customer Service GREAT! Item not what I needed
Overall - the customer satisfaction was good. I had several questions about the product and received swift answers. I also received nearly immediate assistance with doing my purchase tax exempt for a church. The service itself was wonderful - but the folder itself was not what I needed. I am an Episcopal priest and am looking for something that will be versatile enough for me to use a digital bulletin and to be able to preach from my ipad. I was hoping I could figure out a way to make this lay flat (without having to take out the insert and then put it back in during church) for placing on the lectern and preaching. This does not do lay flat. I also did not like that the pieces that hold the iPad in sat directly on power and volume buttons. I know that I could have worked with that - but the not being able to lay flat was really the issue for me. I'd love to see something along the lines of a three ring binder (not necessarily with the rings but that's a possibility) with a hand strap as well. Something that could be kept open with one hand AND be able to lay flat.