Was charged for VIP even though I did not have access to it
I bought a VIP subscription that stopped working after a few weeks, so I assumed the subscription had ended. No. They kept charging me for a service I WAS NOT EVEN RECEIVING, and when I tried to cancel it I couldn't because "I had no active subscription"...Eventually customer service helped me sort it out but I'm out thirty bucks for absolutely nothing...they refused to refund me.