Good storage options but, with limitations..
I called Security Public Storage to finalize storage spaces on 2/1/2025, spoke with a female rep. I chose 2 10×10 for $ 124.00 each 2-months promo. She took the CC information to start billing on 2/1/2025. I told her I have my own renter's ins. policy. I arrive at the Hayward site 2/2/2025 to fill-out/complete the paperwork, I was attended by a different rep. Only then I realized that my contract would start on 2/2/2025 but already paid $ 248.00 in in full for the 1st month on 2/1. Also the female rep. I originally spoke with did not deduct the $ 12.00 insurance each unit. I should of only paid $ 112.00 monthly. And on 2/2/2025, when the contract was signed and started 10×10 unit rental went down to $ 120.00. I mentioned the renter's ins. issue with the rep. on 2/2 and he no credits or refund available to me because it was a 3rd party issue. But a few weeks later another female rep. called about another issue and I inquired about the $ 12.00 renter's ins. refund/credit. She said she look into it and make claim for me. I have not heard about it as of yet 3/27/2025. One of the cleanest facilities I have used but, no permanent staff, seems like a rotating schedule for staff. The moving truck that is free to use for move-in, was not available. Seems like it's broken and has not been fixed as of yet. Good intro price, for a few to several months but. After the promo price ends, some other places offer better prices. No admin fees, which is great. On the website they claim they have handcarts available, not true. I ask they only have the push carts, which you have to find around the facility if you need to use it, says the rep. I found 1 push cart by the front of the bathroom but I always see with mops or bucket on it. I guess they use to clean the bathroom, not sanitary. I do not get the closed facility for certain holidays.