Worst experience ever
Worst experience ever. I just buy a Chuwi laptop in January 2025 through their website and it never arrived. It was being transported by DHL and they say that DHL lost it so it is their fault, that they will not replace it for a new one neither reimburse me with the money. Be careful it can happen to everyone and they don’t want to be responsible for the replacement, trying to pass the fault to the transportation while they should be the ones providing a solution. I have just lost 400€ and am for three months trying to get them back.