Horrible company, refuse to refund even though customer never used any of their service
Horrible company. I contacted them and explained that I have not used any data or minute of their services at all but have been charged for almost one year. I did not catch they would automatically charge my credit every month (that was my fault). They refused to refund even I have not used their service at all, citing the reason that I did not cancel the service earlier. So their position is basically they will charge you whenever and however they can, regardless of whether it is fair.
