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Gary Robinson

英国

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DJI

Great ssrvice / tech support

Crashed my DJI flip causing damage to the camera gimbal. After a quick live chat with dji support they recommended i send it back for inspection. I completed to online form to create my repair request, they sent me a postage paid label. It was away for a few days inspection, and notified me the bill was £66, but they would replace it for free. I thought they meant they would replace the gimbal for free and install it. But no, a brand new Dji Flip arrived this morning. Very very happy with the service, but hope i dont need it again

2025-03-31