Ineffective Customer Service on Fraud Issue
I barely got any response on my fraud issue in my card. I had to reach out to the merchant in order to get my refund. There was an unauthorized transaction in my physical card and they were not able to help me out on the matter. CS only reached out to me twice and did nothing. Before all that, I have a great experience because I get to increase my credit limit almost 3x in just 5 months. No issues other than mentioned above since I always pay my debt before due date.