Professional & Fast Response.
Professional & Fast Response. I have used Scispace in early 2025 using a free platform. Its interesting to use Scispace as it made my academic works more enhanced. On November 2025 I decided to subscribe and paid the premium package. Today, as I was in the midst of going for my presentation, suddenly I couldn't download my presentation. I thought that my subscription had lapsed, and there was a prompt for me to pay to continue downloading. I paid then, after the presentation, I noticed that mysubscription is still valid. I reported to Scispace and request for refund of the second payment, and they responded immediately. I thought my money is gone, but then refund it immediately. Whata great experience!