Corebook X I3 12th Gen. 2023 model
I bought a Corebook X I3 12th Gen Laptop. Great laptop however plastic casing for the laptop is poor which it's built in. The plastic is coming apart on both edges and I don't carry my laptop to different places, I keep it in one place therefore I can only assume the laptop heat is not dissapating properly or causing the plastic to expand and crack with use. They do have a customer service which said that this is user damage so mostly likely they wouldn't do anything and I mentioned if they have a warranty and I only just bought the laptop 2 months ago. They said they can take a look at it if I send my laptop back to China when I first bought it in October 2023 and emailed them 2 months later about the plastic cracking issue when I noticed it and emailed straight away to try and get it fixed under warranty unfortunately it's all the way in China and I'd have to pay shipping. This was the only let down for the laptop otherwise the laptop still works but slowly coming apart from the casing of the laptop. I would attach pictures on here to show if I could. I don't know if I'd consider buying another laptop if the plastic build case is cheap on everything else. I was expecting either compensation or action to fix my laptop with expenses paid but that didn't happen.