DON'T USE THIS SERVICE
DON'T USE THIS SERVICE I canceled my flight due to the days being wrong, that's on my part. However when canceling they made it complicated and took 20 min just to speak to someone. On top of that, they didn't give me my refund when all I paid was the down payment. Because I didn't "cancel within 24 hours" I just want my money so I can rebook the flight directly from the airline. YOU GUYS ARE A JOKE! ALL 5 STAR REVIEWS ARE FAKE!