So disappointed with my experience today!
Useless NamJai membership and unfriendly and hostile staff today : 1) all the offers included in the NamJay membership are included in other plateforms such as Entertainer ( Buy one get one free deals for massage, hotel night, brunch, etc.). The membership is useless 2) Absurdity in their process : they implement a Referral system where you can refer your friends / family to enroll in annual NamJai membership… wait for it… the most inconsistent / controversial / baffling / ridiculous rule : YOU ARE NOT ALLOWED TO SIT IN THE SAME TABLE than your referred friends / family when dining together …. Today we were 3 referred families coming together to the brunch, they did NOT ALLOW US TO SIT IN THE SAME TABLE as they apply a rule of 1 NamJay per table, so instead of having 3 separate bills for each family they FORCED US TO KEEP 5CM DISTANCE BETWEEN OUR TABLES … (see the attached picture). To make matters worse, the staff did not recognize our 3 NamJai memberships, resulting in us being charged for a brunch that is already included in our annual membership.