Updates: (7 April) On Feb I booked bus ticket to Genting…
On Feb I booked bus ticket to Genting for April (currently is APRIL), payment done. I receive no order summary. I try email (more then once), I tried WhatsApp (more then 3 times, no 1 seems to care and did not bother to follow up or reply!!! This is terrible customer services, it's been more then 2 months and today is 6 April my trip is on 12 April. (Still no updates on my bus details and order summary). If you guys have suck system (upgrade it) don't always says is technical issue, and the system down. Don't tell me you guys having issues on 11 Feb, 16 Feb, 23 Feb & today as well it take more then 2 months to check my 2 bus ticket to Genting!! And I have to keep asking a NON RESPONSIVE CHAT!!! Updates (7April) I DID contact via your app email & what apps even Facebook message.... non is replying?? JUST LET ME KNOW IF I NEED TO RE-BOOK? Has my booking been capture or need to cancel so that I can make necessary changes. You can reply my review here why can't you reply my question in the WhatsApp or email?
