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Elinor Janes

英国

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Clowas

If I could rate this company less than…

If I could rate this company less than 1 star I would. Customer service what customer service. I ordered outdoor lights and they arrived 10 days later in a damaged box from china. The lights were so badly made that I contacted them immediately to arrange for them to be returned. They don’t provide an address for returns so you have to contact their customer services. After numerous emails I was offered a £40 credit which I have refused as the lights are so bad I won’t put them up on display. I still haven’t had an address or have and sign of getting my money back. My partner found the same lights on Ali express for £9 each. Clowas was passing them off as £100 each. My advice, AVOID AVOID AVOID

2025-04-07