I'd rate them 0 stars if it was an option
Delivery time is very long, I ordered 3 pair of boots and they were received at the end of the snow season. One pair didn't fit, I was offered a fraction of what I paid as a refund and would have had to return them internationally, pay shipping charges and customs fees. The boots aren't bad so I will donate to a charity. Each time I contacted them they increased the amount of the refund by a few dollars but not enough to cover all the shipping charges, they were also going to charge me $12 more for a replacement pair. Definitely a lose, lose propositions.