We ordered an expensive outdoor chair…
We ordered an expensive outdoor chair ($340) and a second order of a table. Fedex mis-delivered our packages. By the time we realized and went to the address they were left at - they had been stolen. Fed Ex keeps dropping packages off at an abandoned house instead of our apartment complex. When I went to look for my chair there were 9! packages there all to people with different last names and all clearly with an apartment number. Well long story short I filed complaints with fed ex and got nowhere. I contacted Grand Patio and they sent new chair and table to me at no cost! They suggested and we did - ship them to a different address (my daughter) and they just arrived. So happy - great customer service!