Perma banned, funds withheld, due to a completed order where client wanted to keep in touch on Discord
I completed an order exactly through ZeusX’s website, delivered everything properly, and the buyer was satisfied. After the order was done, the client asked for my Discord. I did NOT share mine — I simply said they could share theirs if they wanted. That was it. The next morning, I wake up to a ban. No warning, or temporary suspension, neither a proper explanation. Just “account is blocked due to personal contact sharing”. Bare in mind the order was completed 100% through their website and buyer just wanted to keep me as his friend. I immediately emailed support thinking this had to be some kind of misunderstanding or it can be resolved since this wasn’t a huge issue in my eyes, I didnt cancel the order and went off site. Instead of actually reviewing the situation or giving me a fair chance to explain, they doubled down and said the ban is permanent AND they keep your funds (just for keeping someone as friend on Discord, when order is already completed on their website) It’s incredibly frustrating to put time and effort into completing orders correctly, only to have your account permanently removed without any real communication or transparency. Avoid becoming a seller here, 0 warnings or at least 1 day or 30 days suspension AND withhold of the funds is abysmal work and policy by them. At the very least, there should be a warning system or a proper investigation before issuing a lifetime ban. This experience left a really bad impression as a trusted seller with years of experience on platforms like Eldorado and G2G Very disappointed, do not recommend to anyone becoming a seller.