Broken m12 impact driver
Broken m12 impact driver, less than 1 year old. Rang to make a warranty claim, customer service agent couldn’t have cared less, told me it’s all done online and I need an account and to register the tool or nothing can be done. Went online to register but it’s out of the 30 day purchase period. Which the customer service agent would have know if they were capable rather than just fobbing me off. Disappointing customer experience