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Bella T

加拿大

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Empress Mimi

No confirmation, no shipping info, no contact

I bought a lingerie set from them and received a "congrats on your first order" email but never received an actual purchase confirmation, nor did I receive any shipping info despite paying for tracked shipping. I checked my profile with them and it had my order as being "unfulfilled." I emailed them requesting the information for my order and never received a response. Over a week later now, my order says "fulfilled" but I havent received my order or any information pertaining to it. I've sent them a second email and if I don't hear from them in a week I'm filing a charge back to my card. I've never had a company have such a horrible lack of responsiveness and not even sending an order confirmation.

2025-04-14