I bought a yocan hit 2 dry herb…
I bought a yocan hit 2 dry herb vaporizer. The thing doesn't work have to turn the temperature up to 450° to get anything to happen which at that time becomes a safety issue cuz it can combust the dry herb inside the chamber which makes it a fire hazard to say the least.. reached out to shop owner was informed that yocan we're not reimburse him and I need to reach out to the company reached out to the distributor and after a bunch of back and forth and lagged emails they decide to offer me a 30% discount coupon 😡🤬. I thought at least they would want to replace your faulty equipment, I didn't accept the coupon cuz why would I reinvest into their company when they can't stand by the products they already have, and I mean come on 30%, still making money off me, so not only were they not willing to reimburse me for bad equipment but they still trying to sucker me into spending more with them and still trying to be greedy and make a profit.. at least the store owner offered me a 50% discount on a different brand.. come on yocan you could have tried harder.. I understand you get what you pay for and they're at the lower end but I didn't know that meant total lack of any equality service with their customer service department. This was meant to be a birthday gift for my significant other.. now just sits on a shelf as a sign of disappointment..