Very disappointed
Sadly, I paid to use ElevenLabs and have been extremely disappointed. I've spent the past week in email conversations with them and the truth is that there is no integrity or accountability there. After spending $99 to create an audiobook and doing everything as instructed by their support staff, their program just did NOT deliver. The volume changed dramatically throughout the paragraphs, making it necessary to redo sentence after sentence, paragraph after paragraph. Even after "locking" in what was finished, I would go back and double-check just before trying to publish and find that the speed of the voice had changed yet again, the volume was again varying, and spacing between paragraphs had disappeared. I cannot tell you how many hours I worked on this - In the end, my publisher didn't accept the recording, saying there was floor noise, and in about the 8th email with the staff, I was told that it was because my initial recording to them had background noise. It didn't. And throughout the days of the work, they had never once had a problem with my recording or stated that I needed to redo it. Suddenly, when I'm asking for a refund for the money I had spent, it was my fault that their system didn't deliver. (The first 7 emails claimed that because I had used credits, I wasn't eligible for a refund. The fact is that the credits were used because I had to keep redoing the same work over and over because of their faulty system. I assured them that due to their lack of integrity and taking care of customers who trusted their program, I would report and hopefully save others from losing money and time. Don't pay the money - you'll not get the finished product, and you won't get your money back