Useless additional cost for extended warranty
We purchased a floor scrubber and purchased a 2 year extended warranty for it for additional $. We are having issues after the 1 year mark with the scrubber. We logged a ticket with Global Industrial customer service. We were told someone will contact us to look into the issue, Two weeks later and we are still waiting for someone to contact us. They are very slow in responding to emails and don't seem they care about how the issue effects your business.