Wrong parts in box
Ordered two sets of identical drawers. First was fine, the second had 3 x part 6 and no part 7. Part 7 needs holes in it for cam locks. While the same size and shape part 6 has no such holes. After two weeks of ridiculous back and forth, including offering me $10 to wait for a month for them to produce a new part, they finally sent me a new set of drawers. Well, of course, we opened them and again 3 x part 6 and no part 7. My flatmate has bought a drill bit, measured up and drilled the holes for me so we can finish constructing and actually use the drawers that have been partially constructed on my floor for more than two weeks now. I’ll be interested to see what the response is this time. Only having email contact is a major pain as they only reply once per day so something that would take 5 minutes on the phone takes two weeks by email. Do not recommend.