Pre-ordered a Miyoo Flip in January
Pre-ordered a Miyoo Flip in January. Was told it was delayed. Then delayed. Then delayed. All notifications of my device not being shipped yet were initiated by me, 0 communication from ToRetro. Eventually I asked if I could just get another console shipped instead. They didn't offer any kind of reciprocal value to wasting 4 months of time. This change was initiated once again by me on April 13th. They promise 10-14 work days for shipping. So I asked for an update on the 23rd. They waited until the 23rd to even begin processing my device. So if you like to waste your time, get poor communication, and have customer service reps who couldn't care less then go with ToRetro. I'm sure there are better options out there that actually will respect their customers, their money and their time.