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Paula

美国

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Rugs.com

Rugs.com sent me a rug pad instead of…

Rugs.com sent me a rug pad instead of the actual rug a week ago. When I contacted them, they told me I still needed to unwrap it fully and take pictures and send it then I had to go and get new wrapping to mail it back. I asked him to just cancel my order and give me a refund and we’re going on 10 days now so I’m ready to report them to my credit card terrible service and if you talk to a different agent, you always get a different story just terrible terrible service. I will never order from them Again.

2026-05-05