Worst customer service and purchase ever
Well, I bought a 3,000 board from Propel EV back on March 9, 2025. I paid $1,000 in shipping alone and still don’t have the board nearly two months later. Propel EV sent it through the wrong carrier and now claims reimbursement from China is ‘difficult.’ I have emails, timelines, and payment receipts that back this up. If this isn't resolved within 10 days, I’ll share the full story (with receipts) on the eight e-mobility forums and the YouTube channel I’ve already drafted this for. I want to believe this was a one-off mistake. Help me prove that’s the case.