internet fraud
Dear Internet users. Be careful with this company. I was scammed in a similar way to people who have experienced this before (it's a pity that I only noticed their opinions now). In my case, the situation was as follows: I purchased a monthly subscription. A fee was charged. After a minute, a banner appeared showing the possibility of saving 40% of the cost. I clicked on it to read the terms of the promotion. Suddenly, it turned out that the subscription was changed to an annual one when I clicked on the banner. I canceled it immediately. Unfortunately, the fee was charged. I notified the company after a few minutes. I informed them that I did not want to use their services on an annual basis, but only monthly, and that I expected a refund. After two days, the answer came that it was not possible. My conclusions: 1. the software is poor - I managed to review it; it is not worth it - think about it before you look into it. 2. the site was designed to rip off customers (in my case - I used a smartphone browser). 3. the explanation that they can't return the funds is pathetic - everyone knows how it works; if they wanted to, they would do it without a problem. 4. the company does whatever it wants because it's from the US - being European, I have no tools to enforce a refund from them. Edit: After intervening, the company changed the plan to monthly and refunded the difference in price.